How to Get Your Spare Part


Did you lose a piece of your favorite Hape toy? No worries! Follow these three simple steps to request a replacement part.

1. Fill Out the Form

Describe it in detail, including the product name and article number.

2. Enter Your Contact Information

Provide your name, address, and phone number so we can process your request. Submit the form, and we will review your request.

3. Receive Payment Request & Shipment

If we have the part in stock, we will provide you with the price for confirmation. Once you confirm, we will send you a payment request accordingly.

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